Terms & Conditions

Welcome to Al-Murafeq. By using our website or booking our transportation services, you agree to the following Terms & Conditions.

Service Usage

Al-Murafeq provides private transportation, city transfers, airport transfers, and tourist travel services across Jordan. All services are subject to availability and confirmation.

Bookings & Payments

  • Prices are provided transparently at the time of booking.

  • Any additional charges (such as waiting time or route changes) may apply and will be communicated clearly.

  • Payments must be made according to the agreed booking terms.

Cancellations & Changes

Cancellations or changes to bookings should be made as early as possible. Late cancellations or no-shows may result in charges.

Waiting Time

Waiting time is charged based on the service type. Free waiting time may not apply unless specifically mentioned at the time of booking.

Customer Responsibility

Customers are responsible for providing accurate booking details. Al-Murafeq is not liable for delays or issues caused by incorrect information.

Liability

While we take every measure to ensure safe and comfortable travel, Al-Murafeq is not responsible for delays caused by traffic, weather, road conditions, or circumstances beyond our control.

Website Content

All content on this website is for general information purposes only and may be updated without prior notice.

Governing Law

These Terms & Conditions are governed by the laws of Jordan.

Contact Information

For questions regarding these Terms & Conditions, please contact us at:
📧 operations@almurafeq.com
📧 zaid@almurafeq.com